Our stores are keen to shop for their customers with trust and confidence by exchanging their purchases within 14 days and returning their purchases within 7 days from the date of purchase, kindly considering the following terms and conditions

• The products should be accompanied by the original purchase invoice.


• Products are not used and in original condition when purchased.


• Products are not removed from the label (label card).


• Due to hygienic reasons no exchanges or refunds will be granted on the underwear, accessories and stethoscopes.


• products purchased prior to offers periods and discounts may not be refunded during offers periods and discounts.


• Products with offers or discounts may be replaced with the same purchase value or higher value within 3 days from the date of purchase and may not be refunded


• customer can exchange the items item twice with the same receipt.


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customer service : 9200 03763
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