Return Policy

Our stores are keen to shop for their customers with trust and confidence by exchanging their purchases within 14 days and returning their purchases within 7 days from the date of purchase, kindly considering the following terms and conditions

• The products should be accompanied by the original purchase invoice.

• Products are not used and in original condition when purchased.

• Products are not removed from the label (label card).

• Due to hygienic reasons no exchanges or refunds will be granted on the underwear, accessories and stethoscopes.

• products purchased prior to offers periods and discounts may not be refunded during offers periods and discounts.

• Products with offers or discounts may be replaced with the same purchase value or higher value within 3 days from the date of purchase and may not be refunded

• customer can exchange the items item twice with the same receipt.

customer service : 9200 03763