Terms of Use

(Blue Friday Buy 1 Get 1) Terms and Conditions:

• The Offer is not valid on FIGS, CLASSICO, MEDELITA  products.

• The customer can benefit a maximum of 5 pieces of payments on order

• Offer is not valid with any other offers

• No returns are allowed, only Exchange with the same product is allowed.

 

Introduction:

DR.S’ LOUNGE website referred as (www.drslounge.com) enable the users including institutions and commercial companies and individuals to purchase a variety of products. All the conditions, rules, policies ad additional conditions deemed legal binding documents to all users of the website and therefore if you register and / or continue to use or access to the Services, hence you agree to be bound by these Terms of Use and Legal Documentation with immediate effect. DR.S’ LOUNGE website may modify these Terms and Conditions at any time and therefore the continued using of the website after the amendment is a consent to the amended terms of use and legal documents.

Registration Conditions:

  • Those who wish to register as a purchaser and benefit from the services provided by the website must comply with the following conditions and criteria:
  • Must be at least 18 years of age from Legal age.
  • May submit his address in the Kingdom of Saudi Arabia or the country from which the purchase order made.

Property rights:

This website owned by DR.S’ LOUNGE Trading Company and registered under the laws and regulations of the Kingdom of Saudi Arabia with the Commercial Register No. and the date

Copyrights:

All contents of this site, including text, graphic designs, symbols and all other content owned by DR.S’ LOUNGE Trading Company and protected by copyright laws. All licensed works and all rights are reserved to DR.S’ LOUNGE Trading Company Any use of any of the contents of this site strictly prohibited from re-manufacturing, distribution or other business Unless there is express consent from DR.S’ LOUNGE Trading and Customer's use of this Site, you agree not to change or delete any proprietary notices contained on the Content.

Limitations of Liability:

(DR.S’ LOUNGE ) website in no event is responsible for any damages resulting from the use, inability to use or performance of any of the products offered.

Typographical Errors:

Although the site is keen to provide accurate information about the products and prices, but the possibility of some typographical errors and so you will not be able to confirm the price of the product upon request from the site only after you put the request. If a product offered at a price or misinformation, (DR.S’ LOUNGE ) website is reserves the right to refuse or cancel orders on this product, as it deems appropriate. If there is an error in the pricing of a product you ordered, it is possible that the site, as you see fit, will contact you to see if you would like to continue with this order after you have modified the price or cancelled the order.

Use the website:

  • It strictly prohibited to use any obscene, offensive or other abuse on the Site or the services it provides to its visitors such as email and chat. It also prohibits the impersonation of other persons, including the employees of DR.S’ LOUNGE Trading Company, the hosts, the representatives of the site or any other member or visitor.
  • It is strictly prohibited to upload or distribute any obscene or offensive content that violates the rights of individuals or public rights, threats, defamations, slander, or any illegal or inflammatory content that may incite a crime or violate the rights of any party or which To the violation of any law.
  • It prohibited to upload any marketing content on the Site or to use the Site to induce others to join any online marketing service or any other establishment.

Ties:

For the sake of (DR.S’ LOUNGE ) website to provide as much as possible to the visitors of the website, it is possible for the website to link to other websites managed by a third party. However, even if these parties connected to DR.S’ LOUNGE , they have no authority over those sites, as each of these sites has its own ways and is independent from (DR.S’ LOUNGE ) website it collects information and privacy policies. Especially as the aim of the company's association with these sites is to make it easier for the customers of the site to risk any risk.

Pricing in different currencies:

  • The offered products in website of (drslounge.com.sa.sa) are priced at their Saudi riyal value. Therefore, prices in other currencies converted from Saudi Riyals using the latest currency conversion rates at the time of placing the order.
  • As a result of the continuous fluctuation in the value of the currencies, the prices shown in currencies other than the Saudi Riyal on the site, other than the price on the product page, are not necessarily the final prices.
  • Parts of the site that may contain inaccurate prices in other currencies include site ads, information appearing on product category pages, and others.

The price shown on the product page is the price of the final item you have to pay except shipping costs. Accept applications:

  • All applications shall be subject to audit of the price written by the authorized employee from the DR.S’ LOUNGE website unless a fixed price is agreed upon for a specified period.
  • (DR.S’ LOUNGE ) website invoice only contains what you must pay for the company and does not include any other costs paid to third parties such as customs or other entities.

Replacement:

  • The website reserves the right to replace the product with another product of the same type, quality and function without prior notice.
  • If the buyer does not wish to receive an alternative product, he must declare that he does not wish to do so when he asks about the price.
  • If the process requires prior price inquiry, the buyer must specify this when placing the order on our website.

The price:

  • The evaluated price, including any shipping costs, remains valid for 10 days unless it is agreed not to change it through a written agreement at the requested price Or certified acceptance of the sale by the authorized employee of DR.S’ LOUNGE Trading Company.
  • The website may cancel the fixed price agreed upon for a certain period If not written or sent to the buyer before the company obtains a written acceptance of the price.
  • All prices assessed based on the use of transport in the delivery process. (DR.S’ LOUNGE ) website reserves the right to cancel orders if the selling prices determined by government laws are lower than the prices evaluated by the company.

Transportation:

(DR.S’ LOUNGE ) website will specify the method and delivery company based on what we deem appropriate, unless agreed otherwise, in either case, the website shall not be responsible for any delays or overcharging costs that may arise as a result of such selection.

Packing:

  • (DR.S’ LOUNGE ) website will obligate with the basic packaging specification required on the shipping method chosen unless otherwise agreed.
  • Any costs for your packing, loading, or any kind of special care that are performed at buyer's request are covered by the same buyer.
  • The buyer shall pay the cost of packing and shipping any special equipment.

Payment terms:

  • The discounts will be applied only to the value of the goods invoice and not to taxes and shipping costs.
  • (DR.S’ LOUNGE ) website reserves the right to request payment of the goods in advance or to pay security if the buyer's physical condition so requires.
  • If the buyer fails to pay as agreed here or in any additional agreements or fails to comply with any other agreed terms, the website may cancel any uncharged payments from the application and the buyer remains responsible and demands all payments that have not yet been paid.

Taxes and import / export licenses:

  • All prices don’t include taxes so the buyer will pay the taxes associated with the invoices attached from the website unless an exemption made available to the authorities or the company legally prohibited from collecting tax costs from the buyer.
  • The buyer must secure import or export licenses.

Buyer Protection and Return Policy:

  • In the event that the buyer has purchased goods and has not received his goods or that he has received goods that differ from what was mention on the offer page, damaged, or not working properly. Then the buyer can request protection in accordance with the buyer's protection program and within the policy of returning the goods on the site so that you can return them for free and get all the money that you have paid under the terms and conditions specified by the site or drslounge.com.sa
  • All you have to do in this case is contact us within 3 days from the date you received the item you want to return, and make sure that the item remains inside its original packaging and on the same condition that you received it without using or be wear by you.
  • If you make sure that the item you wish to return is damaged or not working correctly or does not match the description provided on the site, You will receive all the money you paid as the price of the goods plus the shipping cost that you paid when you purchased the goods.
  • After receiving the site's management of the transmitted communication will be necessary to verify the status and details, In case the site decides that the product will be return to the customer, the product will be return and returned to the customer with the shipping costs paid before that.
  • Shipping charges for return of goods:

In case of the return is due to an error that the site bears or a problem with the sending product:

  • If the buyer objected within 3 days of receiving the order (The period of protection provided from (DR.S’ LOUNGE ) website).
  • If the buyer objected after 3 days of receiving the order (only if the site accept the return for the product).
  • Buyer pays the shipping charges that paid to ship the good to him.
  • The site bears the shipping charges for returning the item to him.

In case of the return is due to the buyer's fault and the product is still in its original condition without opening it.

  • If the buyer objects within 3 days of receipt of the application (the period of protection provided from (DR.S’ LOUNGE ) website).
  • The site bears the shipping charges for returning the item to him.
  • If the buyer objected after 3 days of receiving the order (only if the site accept the return for the product).
  • Buyer pays the shipping charges that paid to ship the good to him.
  • Buyer is responsible for shipping costs and returns for goods.

 

The responsibility:

  • Once (DR.S’ LOUNGE ) website accepts the purchase order, it is not liable or obligate for any damages or injuries resulting from the use of the product alone or with another set of products.
  • The site will not be responsible for any errors in weight or quantity connected. unless the buyer contact the company within a maximum of 5 days from the date of arrival of the shipment and attach the original shipping invoice signed by the shipping company and note that indicates that the shipping company received the goods from our company in this case.
  • If the buyer communicates with the site and it turns out that we are responsible for the error, the site will either ship the missing quantity of the request or compensate the buyer for the value of the missing goods at its absolute discretion.

 

Warranty:

All electronic goods sold directly from the store (DR.S’ LOUNGE ) and shipped by the website enjoy a two-year warranty from the date of the invoice. This will be stated on the goods that have this warranty on the goods page.

  • In the event of any defect in the materials or manufacture, the buyer must communicate with the site according to the channels available within 14 days from the date of receiving the goods.
  • If the buyer does not communicate with the site within 14 days, the site does not assume responsibility for these defects.
  • The site assumes no liability in the event of loss or damage resulting from misuse of the product.
  • The Site assumes no responsibility or warranty in respect of product designs.
  • All other warranties, whether express, implied or statutory, such as implied warranties of product capacity or efficiency, excluded.

Choice:

  • The buyer acknowledges that he has purchased the goods for reasons that correspond to actual or intended use and that he does not rely on the assessments provided by the company's website in selecting the appropriate goods or materials or designing the appropriate goods or materials.
  • The buyer acknowledges that its use of these goods will be within all government laws.
  • The Buyer shall be responsible for defending and indemnifying (DR.S’ LOUNGE ) website and its affiliates and its affiliates and undertakes to bear all damages and costs (including attorneys' fees). Liability arising from genuine or disputed allegations or any penalties imposed or imposed on (DR.S’ LOUNGE ) website resulting from any alleged violation of laws, provisions, legislation, local or international standards or any use of the goods purchased from the Site.

Compensation and Limits of Liability:

  • (DR.S’ LOUNGE) website is not responsible for any consequential loss, incidental damage, or expenses incurred directly or indirectly from the sale or use of the product and dealing with it or any related cause.
  • Whatever claims are made against (DR.S’ LOUNGE) website, including claims of non-compliance or negligence, its liability is limited to replacing products that do not comply with this agreement, or return the value of the goods and return them to the buyer's account, or coordination with him to repair the pieces as the company deems fit.
  • If the site asks for the return of the goods, the returned shipment will be deliver to the company upon the return instructions of the company.

 

Force majeure:

  • (DR.S’ LOUNGE) website is not responsible for any failure to perform any of its duties, whether directly or indirectly about Force majeure cannot be controlled like:

The actions of the buyer, governmental or civil authorities, including wage and price controls, fires, wars, riots and rebellion, delays in the shipping process, inability to provide the necessary raw materials to complete the work like: Sources of energy, basic components, labour, fuel, supplies or any other circumstances beyond the control of the Site, whether or not identical to those previously mentioned.

  • If some quantities are affected and others remain the same, the company will exclude the affected quantities without taking responsibility, but the agreement remains the same.
  • At any time, the website exposed to a lack of supplies for any of the reasons mentioned above, the site has the right to distribute their sources and raw materials among the group of beneficiaries in any way the site considers fair and logical.
  • The Site assumes no liability for any special damages or consequential damages resulting from the delay in the event of any of the above-mentioned circumstances.

 

Attorneys' fees:

In case a lawsuit was submitted against the buyer to get the price of the bought goods or any unpaid value or any breach of the terms and conditions agree, the buyer shall pay the attorneys' fees incurred by (DR.S’ LOUNGE ) website. In addition to compensating the website for any damages incurred, including compensation awarded by the Court for any other damages caused.

Dispute Settlement Law and applicable law:

Any dispute, animosity, differences claim arising out of or relating to this Agreement including its existence, validity, interpretation, performance or breach or any dispute relating to non-contractual obligations arising out of or in connection with this Agreement Arising from Or related thereto, shall be settled within the jurisdiction of the laws of the Kingdom of Saudi Arabia.

Language and corresponding texts

This agreement is written in both Arabic and English. If there is any dispute or difference of meaning or contradiction between the English and Arabic versions, the Arabic version shall prevail.